Covid 19 - policy
Prime Home Health has a detailed three prong approach below to ensuring both client and caregivers are safe during this period.
We are appreciative to our dedicated and hardworking caregivers who continue to take shifts and follow our policies and protocols to keep clients and themselves safe. We will also like to thank our clients for working with our caregivers to follow our protocols and policies.
Please let us know if you have any questions. We are available 24/7 by calling 978-760-7576.
Our Preventive Approach
policies and procedures
Prime Home Health is constantly monitoring and reviewing the CDC guidelines, Protocols and Policies to ensure we are up to date on recommendations to keep our clients and caregivers safe.
Please feel free to request any of the below Prime Home Health policies below.
- Caregivers Working with a COVID Client
- COVID-19 Return to Work Policies
- Coronavirus Policy and PPE use policy
Personal Protective Equipment Use and Supply
We supply PPE to our Staff to keep them safe with detailed instructions on how-to put-on masks properly.
- Surgical/N-95 Masks
- Face Shields
- Gowns
- Gloves
- Cleaning Products
Screening, Communication and Training
Our Clinical Directors are constantly in touch with caregivers and families regularly to access their COVID status changes and care plan updates.
Caregivers are assessed daily to ensure they are cleared.
We highly recommend Caregivers perform self and client checks daily for fever, cough, shortness of breath, body aches and loss of smell/taste.
Useful Resources and Videos
Videos
- Proper Hand-washing Techniques
- Proper way to wear N95 Masks
- CDC Guidance for Dealing with Management of Patients with Confirmed COVID-19
- CMS Guidance for Infection Control and Prevention Concerning Coronavirus Disease 2019 (COVID-19) in Home Health Agencies (HHAs)
- Guidance for Extended Use and Limited Reuse of N95 Filtering Facepiece Respirators in Healthcare Settings
Phone numbers
- Partners Health Care Corona Virus Hotline - (617) 724-7000
- Public Health Commission - (800) 847-0710
- Boston Area Hotline Dial 311
- Worcester Area Hotline - (508) 799-1019
Useful websites
- State of MA COVID-19 Website
- MassHealth LTSS Provider Information: Updates Related to the Coronavirus Disease 2019 (COVID-19) - (Outlines certain flexibilities that MassHealth is implementing)
- MassHealth All Provider Bulletin 289: MassHealth Coverage and Reimbursement Policy for Services Related to Coronavirus Disease 2019
- Massachusetts Guidance for Agency Based In-home Caregivers & Workers (e.g. Home Health Agencies, Personal Care Management Agencies, Home Care Agencies, Adult Foster Care, etc.) - (Link downloads Word document)